New Business Executive (Inbound)

Placed: 28/11/17
Region: Cardiff
Location: Cardiff
Category: Jobs


Content of the advertisement:

An exciting new opportunity in Cardiff Central has opened up. A Global Financial Insurance company has opened a new branch earlier this year in Cardiff, they are looking for a New Business Executive with Insurance experience to join their team.

Benefits:

* Highly competitive salary of up to £23,000 but for the right person with strong commercial insurance experience this is highly negotiable
* Excellent training plan (7 weeks)
* 25 days holidays plus 8 days stats (options to buy and sell holidays)
* Life Assurance plan after 6 month probation period (4 x annual salary)
* Pension scheme that rises after 6 month probation from 2% to 10%
* Private medical care options (able to increase cover if wanted)
* Company performance related bonuses
* Season tickets
* Study support - if looking to take exams
* And more

The role:

* Take inbound calls from new clients, these inbound calls are generated via market led advertising, branch schemes and referrals from within the business
* Provide clear and professional overview and detailed product information
* Fully understanding the client requirement
* Produce quotations and place cover for the client
* Provide and then negotiate new business quotations considering variables
* Maintain accurate records and producing relevant documentation
* Be available to deal with client calls / emails
* Respond promptly and efficiently to client instructions requests and enquiries at all times
* Hand complaints in accordance with the agreed complaints procedure - referring to other departments or management if necessary

Essential Skills:

* You will have worked within the insurance sector
* You will have excellent communication skills both written and verbal
* Excellent customer service skills
* Have proven experience in building relationships with customers quickly
* Experience of being first point of contact within a customer service environment
* You will be confident to negotiate
* Ability to learn product knowledge and relay that to the customer confidently and accurately
* Strong attention to detail when inputting data
* You be determined, motivated and efficient



Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

Price / Salary: £20000/annum