Sales Administrator

Placed: 02/12/17
Region: Surrey
Location: Staines
Category: Jobs


Content of the advertisement:

We are looking for a Sales Administrator to join our fun and fast paced team based in Staines. The right person will have a can- do attitude and be able to contribute to an excellent working environment by constantly demonstrating the behaviours defined within our core values.

This is a fantastic opportunity to embark upon an exciting & rewarding career in sales support, working within a fantastic high performing team.

Provide full administrative support to the Vendor & Direct Sales Channels.
To manage and control the documentation requests received into the Sales mailbox, ensuring that all documentation is raised within the agreed SLA
To prepare the documentation ensuring that the content and quality of the paperwork is correct and of the highest standard, thus avoiding any delays at Pay-out stage, aiding HCBF to provide a market leading Customer experience.
Taking responsibility and ownership of any queries identified and to escalate quickly to the relevant Account Manager or Internal Sales Manager where applicable.
Prioritising 'urgent document requests and understanding their importance.
To liaise with other departments and external clients where necessary both via email and on the phone.
Develop and produce relevant Sales procedures & processes.
To embrace and adapt to change and strive for continuous improvement in service delivery and efficiency.
To contribute to the success and High Performance of the team, through personal performance and teamwork.
Treating Customers Fairly (TCF) - Ensure the Customers experience is considered at the centre of our service.

What we look for
Excellent communications skills- both verbal and written
Experience of working in a targeted environment with tight deadlines
Keen eye for attention to detail critical
Ability to handle high volumes, without comprising on accuracy or quality
Basic Understanding of financial Services
Experience working in an Office Environment
Basic working knowledge of MS Office
Proficient in Excel and Word
Good level of numeracy and literacy- with minimum GCSE grades C+ in Maths and English or equivalent

Price / Salary: £20000 - £24000/annum