Administrator

Placed: 03/12/17
Region: United Kingdom
Category: Jobs


Content of the advertisement:

JOB SNAPSHOT

Experienced Admin Assistant

Location: Charles House, Albert Street Eccles, Manchester M30 0PW.

Salary: Up to £18,000 Dependent on Experience + Healthcare, Pension & life Insurance

The Company is a leading business compliance group that provide Payroll Services, Employment law, HR support, Health and Safety services, Occupational Health, Health surveillance and Food Safety Services to businesses including high profile prestigious clients across the UK.

Due to our continued success we are recruiting for an experienced Admin Assistant with the necessary experience and personality to manage and deliver our unrivalled services to our clients. Reporting to the Admin Manager, the successful candidate will be:

1. Primary responsibility to answer the incoming telephones lines within 3 rings. Providing exemplary customer service being the first point of contact, taking in excess of 35 calls per day.

2. Updating the call manager system ensuring an attempt has been made to put the call directly through to the recipient.

3. Dealing with customer and departmental queries via email and phone.

4. Updating the internal database providing administrative support in scanning, typing, post duties and updating systems to ensure all department KPIs are met.

5. To Co-operate with all staff and liaise with clients maintaining good relationships with outside agencies and the Health &Legal community in order to uphold the organisations image and gain increased support for its work.

6. Actively support and promote ELAS and all its policies including Equal Opportunities

You will have the necessary experience and personality to help deliver our unrivalled services to our clients. The successful candidate will share the company beliefs in being the best and have the necessary drive to continue this ethos.
The Admin Assistant will have an excellent telephone manner, be a confident professional able to liaise as the first port of call for all our clients, redirecting calls to the correct department according to the clients need.
The successful applicant will preferably be experienced or previously employed in a reception and administrative environment or have similar skills, but this is not essential. Full training will be given to the right candidate with good customer service, people skills and an ability to make people feel at ease.
Job Type: Permanent
Job Location: Manchester

Required education: Secondary education Excellent IT skills Microsoft office
Required experience: telephone skills and unlimited confidence

Please click the APPLY button to send your CV and Cover Letter for this role

Price / Salary: £16000 - £18000/annum