Team Leader (Net App)

Placed: 06/12/17
Region: South Yorkshire
Location: Sheffield
Category: Jobs


Content of the advertisement:

Collections Team Leader
Sheffield
Permanent
£25,000

Are you fluent in in a second European language?
Are you resilient with a positive attitude?
Do you want to work for an award winning company in Sheffield?

We are looking to recruit a Collections Team Leader on a permanent basis in Sheffield.

Working for an award winning debt recovery law firm, who are the first to become full FCA license accredited, the Collections Advisor will be rewarded with a company who prides themselves on employee engagement and providing a 'right first time' approach to their customers.

The company are Investors in People (IIP) accredited and provide excellent training and company benefits including excellent progression opportunities, company reward schemes, critical illness cover, health cash plan and much more.

Your duties and responsibilities as a Team Leader will be:

* Manage, coach and develop a team of Collections Advisors to ensure quality and productivity targets are met through monitoring of KPIs and performance
* Conduct regular 1-2-1 meetings with your team to maintain focus and motivation on Customer Service standards and targets
* Innovative motivation of your team
* Support senior management
* Prepare and Plan for upcoming meetings and also follow up on actions raised.

The ideal candidate will have knowledge of collections, arrears or recoveries with at least 1 year Team Leading experience.

The Collections Team Leader will work between 9am and 5pm Monday to Friday.

You must be fluent in at least one other European language as well as English to apply.



Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Price / Salary: £25000/annum