Scheduling Co-Ordinator

Placed: 06/12/17
Region: West Yorkshire
Location: Bradford
Category: Jobs


Content of the advertisement:

We are recruiting for a temporary Service Desk Co-ordinator for our market leading Bradford based client.

This is a fantastic opportunity for a skilled scheduler to join a reputable business, which are constantly evolving to meet the needs of their consumers.

As a Co-ordinator you will be responsible for the allocation of the workload for your team of engineers. You will be responsible for ensuring all administrative tasks are completed and that the superb level of customer service this company is known for is upheld.
Your key responsibilities will entail;
* Acting as the first point of contact for customer enquiries; ensuring that all details are logged on to the system accurately
* Liaising with internal colleagues to manage the engineer`s diaries
* Using your excellent organisation skills to make sure tasks are allocated in a timely fashion
* Keep customers informed of progress and guaranteeing any updates and changes are passed on to all relevant parties
* Ordering parts, under instruction from engineers
* Maintaining an accurate database, keeping customer information up to date
* Answering customer queries/complaints regarding engineer visits
* Using your excellent product knowledge to maintain and nurture relationships with customers, to encourage repeat business

To be successful in this role it is essential you have experience in a scheduling role!
We`re looking for candidates with the following skills;
~ Excellent organizational skills
~ Clear and confident communicators
~ Previous experience in a manufacturing environment is highly desired
~ Ability to work efficiently and accurately, often under pressure
~ Proven ability to work to deadlines
~ Computer literate: working knowledge of Microsoft Excel is essential

In return for your skills our client offers;
A starting salary of £8.50 per hour rising to (£19,000pa) after 12 weeks
Working hours 8.30am - 5.00pm with a half hour lunch
Potential temp to perm opportunity for the right candidate
Free onsite parking & canteen facilities

Price / Salary: £8.50/hour