Inbound Call Handler
Ad number 3065396, visitors 1165
Placed: 06/12/17
Region: Nottinghamshire
Location: Nottingham
Category: Jobs
Content of the advertisement:
Looking for a new challenge with career progression opportunities???
Temporary to Permanent opportunities in Nottingham - Contact Centre Agents required!
Immediate starts, no interview required!
This is a fantastic opportunity to join a friendly, successful team with excellent progression opportunities.
Full training is provided, handling inbound calls only.
Various shifts available below:
3pm-9pm rota (5 out of 7 days per week covering weekends)
4pm-9pm rota (Monday - Fridays only, no weekend work required)
5pm-11pm rota (5 out of 7 days per week covering weekends)
We are looking for candidates with;
* Customer service /call centre experience
* Excellent communication skills both written and verbal
* Must be available for work long term
* Experience in dealing with complaints would be advantageous
The role will involve:
* Handling inbound calls from customers
* Dealing with complaints regarding products
* Tracking orders
* Inputting customer details
* Arranging delivery and returns
Price / Salary: £7.05 - £8.00/hour